Reference

mentarijitu Terms & Conditions for Indonesian Accounts

These Terms & Conditions set out what you agree to when you open and use a mentarijitu account — covering how deposits via DANA, OVO, GoPay and QRIS…

Account EligibilityPayment & Withdrawal RulesDispute ResolutionAccount Suspension TermsAccess Depends on Local Law

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What These Terms Cover and How They Apply

mentarijitu Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating a mentarijitu account you accept these Terms & Conditions in full. They apply to all activity carried out under your account — including deposits via DANA, OVO, GoPay, QRIS, virtual account, and bank transfer through BCA, BRI, Mandiri, or BNI. We reserve the right

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to update these terms at any time; continued use of your account after a posted update means you accept the revised version. Access to specific services depends on local law, and we may restrict or adjust features for certain regions where local law permits only partial
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access. Any disputes arising from these terms will be handled through the process described in our dispute section below. Your account and all associated transaction records remain subject to these terms for as long as the account is active.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS SUPPORT CHANNELS

How to Reach Us About These Terms

Team online

Live Chat

Reach our support team directly through the live chat window on site, available around the clock. For terms-related queries, our agents can clarify specific clauses and escalate formal disputes on your behalf.

Email Support

Send detailed questions about these Terms & Conditions to our support email. We aim to respond within 24 hours and will provide written confirmation of any account-level decision made under these terms.

Account Help Desk

For account-specific concerns — such as a suspension decision or a payment dispute — use the help desk link found inside your account dashboard, close to the cashier path for quick access.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

mentarijitu keeps account data and transaction records in line with the obligations set out in these Terms & Conditions. Here is how each key area works in practice.

Data Retention

We hold your account data and transaction history for as long as your account remains active, plus any period required for financial record-keeping. You may request a summary of stored data by contacting support.

Cookie Policy

Our site uses cookies to maintain your session, remember wallet preferences such as DANA or OVO, and measure page performance. You can adjust cookie settings through your browser at any time without affecting core account access.

Account Security

Phone verification is required before account access is granted. We also flag unusual login patterns automatically. If we detect a risk, account access may be paused until identity can be confirmed through our support team.

Payment Records

Every deposit and withdrawal — whether via GoPay, QRIS, or bank transfer through Mandiri or BNI — is logged against your account. You can view the full status history in your transaction page at any time.

Account Changes

To update registered details such as your phone number or linked wallet, submit a request through the account help desk. Changes take effect only after verification is completed, in line with the terms for account integrity.

Contacting Us About Rights

If you believe a term has been applied incorrectly to your account, contact us via live chat or email. We will review the case against the current Terms & Conditions and reply in writing within 48 hours.

Common Questions About mentarijitu Terms & Conditions

These are the questions we receive most often about how the Terms & Conditions apply to your account, your payments, and your access — with straight answers from our team.

The full text is available on this page and is also linked in the footer of every page on the site. We recommend reading the payment and account sections before making your first deposit via DANA or OVO.

Yes. All payment methods — including QRIS, GoPay, virtual account, and bank transfer via BCA or BRI — fall under these terms. Deposit and withdrawal conditions apply equally regardless of the payment rail you choose.

We may update these terms at any time. When we do, the revised version is posted on this page with the update date. Continuing to use your account after that date means you accept the changes.

A breach may result in a temporary hold or permanent closure of your account. We will contact you via the registered details on your account and explain the reason before any final decision is made.

Access to our services depends on local law. Where local law permits, accounts can be opened and funded through DANA, OVO, GoPay, QRIS, or bank transfer. Eligibility is assessed at registration.

Submit your dispute via the account help desk or by email. Include your account ID and the specific clause you believe was applied incorrectly. We respond in writing within 48 hours, and players in Semarang or elsewhere in Indonesia can follow the same process.

Account and transaction data is retained for as long as your account is active, plus any period required for financial compliance. You can request a data summary at any time through our live chat or email support.

mentarijitu Terms & Conditions for Indonesian Accounts

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Desk

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Payment Records

Account Changes

Contacting Us About Rights

Common Questions About mentarijitu Terms & Conditions

01 Where can I read the full mentarijitu Terms & Conditions?

02 Do these Terms & Conditions apply to QRIS and bank transfer deposits?

03 Can mentarijitu change the Terms & Conditions without notice?

04 What happens to my account if I breach these Terms & Conditions?

05 Is account access available to everyone in Indonesia under these terms?

06 How do I raise a formal dispute about a Terms & Conditions decision?

07 How long does mentarijitu keep my account and payment data?

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